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For any issues, questions, or feedback about the Focus app, reach out to our support team. We aim to respond within 1 business day.
Focus is provided by your organization. To get started:
Focus is a workforce management and attendance tracking app that allows employees to clock in/out, manage leave requests, view schedules, and receive work-related notifications. It is available on iOS, Android, and web.
Focus is provided by your organization. You need an account created by your organization's administrator to use the app. It is not available for individual sign-up.
The Focus app is free to download. Your organization manages the subscription and provides you with access credentials.
Focus is available on iOS (iPhone), Android, and as a web application accessible from any modern browser.
You can clock in/out using three methods: scanning a QR code at your work location, tapping an NFC tag with your device, or using the manual clock button in the app (if enabled by your organization).
Location is used only during clock in/out to verify you are at a designated work location. Your location is not tracked continuously or in the background. You can review our Privacy Policy for full details.
Contact your manager or administrator. They can add or adjust attendance records on your behalf through the admin dashboard.
Yes. Go to the Attendance section in the app to view your clock in/out records, daily hours, and attendance status for any date range.
Go to Leave Requests in the app, tap New Request, select the leave type, dates, and add any notes. Your request will be sent to your manager for approval.
You will receive a push notification when your leave request is approved or rejected. You can also check the status in the Leave Requests section of the app.
Yes, you can cancel a pending leave request from the Leave Requests section. Once a request has been approved, contact your manager to discuss any changes.
Focus sends notifications for leave request approvals/rejections, clock-in reminders, schedule changes, and other work-related alerts configured by your organization.
You can manage notification preferences in the app settings, or disable notifications entirely through your device's Settings > Focus > Notifications.
Tap Forgot Password on the sign-in screen and follow the instructions. You can also contact your organization's administrator to reset your password.
Multi-factor authentication (MFA) adds an extra layer of security to your account. When enabled, you'll need to enter a code from an authenticator app (such as Google Authenticator) in addition to your password. Set it up in Profile > MFA Settings.
Account management is handled by your organization. Contact your administrator or email [email protected] to request account deletion.
Yes. All data is transmitted over encrypted connections (HTTPS), passwords are hashed and never stored in plain text, and access is controlled through role-based permissions. Read our Privacy Policy for more details.
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